Shipping Policy & Delivery Procedures

After ordering online, you will receive an email confirmation from eWAY containing your order details (if you have provided your email address). We will normally confirm receipt of your order within a few minutes of ordering. If you have selected delivery, we will attempt to deliver your goods via our selected delivery network within 4 to 5 working days; however, if goods are unavailable delivery will take a little longer.

If you wish to query a delivery please contact us at

If you have selected Pick-Up your order will generally be available to pick up within 1 to 2 hours of receipt. A member of our team will call to confirm pick up time so that your order is ready for you on your arrival.

Please note: Additional delivery charges may be incurred if we are unsuccessful in delivering your order. Should you need to change your delivery address please contact us as soon as possible to avoid delays and additional costs being incurred.